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Co-browsing with eyeson

How to set up more than one screen-share in the video stream using the ScreenCam feature

In remote communication, especially when someone is giving instructions or when working in a group, it is sometimes hard to follow what the other person is doing and talking about. In video meetings, screen-sharing or starting a file presentation can often be the solution to this problem. However, for more complex topics it can be useful for more than one person to share their screen, so you can see and compare what the other person is doing.

Below you see an example of how this setup could look like with eyeson, using the ScreenCam feature.

Co-browsing3

Structure of this article

Step-by-step instructions

Best Practice Tips

Use Cases


Step-by-step instructions

  1. After you have joined your eyeson meeting, click on the Invite Guest Icon in the left sidebar and copy the link. Alternatively, simply use the keyboard shortcut Shift + i to copy the link.

    Invite Guest Link
  2. Paste the link into a new browser tab. Before you join the meeting with your second guest user, mute your microphone on the preview screen in order to avoid audio feedback. Then join the meeting with this guest user.

    Mute Mic on Preview Screen (EN)
  3. As you now entered the meeting with two users, you will hear yourself like you would another user, and it will sound like an echo to you. To stop the echo, with your guest user, right click on the video stream and choose "Show Controls" in the menu bar. Mute the sound in the lower right corner (as shown below). The video stream in this tab is now muted for you (and only for you). Right click again and uncheck the "Show Controls" field in the menu bar to avoid stopping the video stream by accident.

    Mute Sound of Video Stream-Chrome (EN)
  4. Start a ScreenCam presentation. (If you would like to share your screen including audio, use the user for which you did not mute the video stream. Else you will hear an echo again.) 

    Co-browsing_start and stop ScreenCam (EN)For more detailed information on how to start a ScreenCam presentation, please follow the instructions of this article.

Kindly note: The ScreenCam feature is supported on all desktop browsers (Windows, macOS, ChromeOS, Linux), but not on mobile devices (iPadOS, iOS, Android).

The above GIFs were made using Google Chrome. With different browsers, some user interface aspects might vary slightly, but essentially the steps remain the same.

Best Practice Tips

  • Adjust the size of your window to make sure that what you want to show can actually be seen in your ScreenCam presentation. Depending on the currently used layout in the meeting, your ScreenCam presentation might not always show your entire screen. This especially applies to layouts with 2 or 6 people in the podium, because certain areas on the left and right side of your screen are cut (like your webcam view). Thus, please check if what you want to show is visible on the ScreenCam presentation and adjust if necessary.
  • If you would like to navigate or browse the internet or a website, it is best to share your browser or your entire screen instead of only a browser tab. Sharing a browser tab works fine, too, but should you click on a link that opens in a new browser tab, this new tab will not be shown in your presentation and it will look like your screen is stuck. In reality, you are simply in another tab and no longer in the tab you shared. To avoid this, simply share your entire browser or screen. Then the newly opened tab will also be shared.
  • Use the Picture-in-Picture Mode if you do not have a second screen at hand and do not want to show the meeting window in your screen-share. The little PiP-pop-up can be adjusted and placed where you need it so that it is not in your way while presenting (e.g. make use of the areas on your screen that are not visible in your ScreenCam).
  • If you would like to share your audio togehter with your screen, please make sure to tick the checkbox in the screen-share pop-up before you click on the Share-button. If you forgot to check the box, you would need to stop the screen-sharing and start it again. Please check which sharing-options are supported by your OS and browser in this article.

Use Cases

There are various situations in which you can make great use of co-browsing. Here some ideas:

  • Remote (group) work - see what the others are working on and share ideas
  • Customer Support - e.g. solving problems more efficiently
  • Sales - e.g. dynamically comparing prices and online contracting
  • Human Resources - e.g. discussing CVs and digital portfolios interactively in remote job interviews
  • Tutoring - e.g. see and compare what tutor and student are doing
  • Multiplayer Gaming - e.g. see what your group mates are seeing or watch a group's stream
  • etc.

Need Support?

Should you have any comments, suggestions or questions, please do not hesitate to contact support@eyeson.com!