This article lists the requirements for using Eyeson with Windows, macOS, iOS, iPadOS, Android, Chrome OS and Linux.
System requirements
- An internet connection – broadband, wired or wireless (3G or 4G/LTE)
- Latest browser: Chrome, Firefox, Edge, Safari
- Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth, supported by your browser
- A webcam or HD webcam - built-in, USB plug-in, supported by your browser
Supported operating systems
- macOS X with macOS 10.9 or later
- Windows 10 (S, Home, Pro)
- Windows 8 or 8.1
- Windows 7
- iOS 13 or later (browser-based or app)
- Android 6 or later (browser-based or app)
- Chrome OS
- Various Linux distributions (Linux on Chrome OS is not supported)
Supported browsers
- Windows: Google Chrome 80+, Mozilla Firefox 80+, Microsoft Edge 79+ (chromium based),
- macOS: Apple Safari 13+, Google Chrome 80+, Mozilla Firefox 80+, Microsoft Edge 79+(chromium based),
- Chrome OS: Google Chrome
- Linux: Google Chrome 80+, Mozilla Firefox 80+, Microsoft Edge 79+ (chromium based)
- Android: Google Chrome 80+
- iOS 13+, iPadOS: Apple Safari, Eyeson APP. iOS 14.3+ : Chrome and Firefox
- Android 6+: Google Chrome, Eyeson APP
Note: We recommend using Google Chrome for your Eyeson calls. Internet Explorer is not supported. Some older browser versions may also work, but without a guarantee. Please also note that newer browser versions might not be compatible with older versions of OS and might require updating to a newer OS version.
Processor and RAM requirements*
Minimum | Recommended | |
---|---|---|
Processor | Single-core 1GHz or higher | Dual-core 2Ghz or higher (Intel i3/i5/i7 or AMD equivalent) |
RAM | N/A | 4 Gb |
Note:
* Processor and RAM requirements mainly depend on your operating system and your chosen browser.Bandwidth requirements for meetings:
The bandwidth used by Eyeson will be optimized for the best experience based on the participant‘s network. It will automatically adjust for 3G, WiFi, or wired environments.
- For 1:1, group video calling or screen sharing:
- 600kbps (up/down) for high-quality video
- 1.2Mbps (up/down) for 720p HD video
- 1.8Mbps (up/down) for 1080p HD video (only used for screen sharing)
- For audio-only VoIP connections: 60-80kbps
- For Eyeson mobile apps: minimum 60-100kbps
Please find more detailed information for corporate or VPN networks here.