Are you facing a tricky issue and can't find any information in our help center? No worries, we are here to help!
- Our support mail – In case you are in a time zone other than CET, we recommend writing an email. When contacting support, please describe the issue or question in detail to ensure a quick turnaround. Also, screenshots and videos are always appreciated! Our support email is support@eyeson.com.
- Our submission form – You can also reach us by submitting a support form. Click on the Contact us button in the upper right corner of the Help Center page. The more details you share, the quicker we can support you, so please consider this when filling out the form.
General Information
The Eyeson team typically replies within 24 hours during weekdays. In general, our working hours are:
Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 2pm
We look forward to helping you!