How and When to Use It
Mute Yourself
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Before you join a room, you will be asked if you want to mute your microphone. During a call, you can also mute and un-mute your microphone by clicking the button on the left-hand side. The participants in a room don't know whether you mute or un-mute your microphone.
Note: When you are muted and speak, eyeson prompts you to unmute your microphone with a notification (see below). This notification will stay visible until you click the “dismiss” button or unmute yourself.
Mute All
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This feature allows you to mute everyone in a room with one click. When this feature is used, all other participants will be notified that they have been muted and by who. Everyone can easily un-mute themselves by clicking the button on the left-hand side with the microphone icon. Please note, you cannot un-mute all.
It is super helpful e.g. when there is a disturbing background noise during a video call, which the causer doesn’t even recognize. There can be various reasons for this: the participant could be sitting on a crowded bus or the working space is right next to a child’s room. Therefore everyone in the room is able to use this feature.
The Mute All button can be found on the right-hand side by opening the participants button. It will appear right next to the Invite Guest button on the bottom.
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Need Support?
Should you have any comments, suggestions or questions, please do not hesitate to contact support@eyeson.com!