Mute or Un-mute Your Microphone

How and When to Use It

Mute Yourself

Before you join a room, you will be asked if you want to mute your microphone. During a call, you can also mute and un-mute your microphone by clicking the button on the left-hand side. The participants in a room don't know whether you mute or un-mute your microphone.

Note: When you are muted and speak, eyeson prompts you to unmute your microphone with a notification (see below). This notification will stay visible until you click the “dismiss” button or unmute yourself.

Mute All

This feature allows you to mute everyone in a room with one click. When this feature is used, all other participants will be notified that they have been muted and by who. Everyone can easily un-mute themselves by clicking the button on the left-hand side with the microphone icon.  Please note, you cannot un-mute all. 

It is super helpful e.g. when there is a disturbing background noise during a video call, which the causer doesn’t even recognize. There can be various reasons for this: the participant could be sitting on a crowded bus or the working space is right next to a child’s room. Therefore everyone in the room is able to use this feature.

The Mute All button can be found on the right-hand side by opening the participants button. It will appear right next to the Invite Guest button on the bottom. 

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