Cancel, pause, or change a subscription

Manage your subscription directly from your Fastspring account.

When you purchase an eyeson License Key or activate a monthly/yearly subscription directly from the account's portal, you should receive an email from our third-party billing provider - FastSpring. If you do not have this, please be sure to check your spam folder. 

This email always has a button "Manage Your Orders", which takes you directly to your FastSpring account.

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On the page that appears, you have to type in the email address you are using for eyeson.

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Now come back to your inbox and check for the new email from FastSpring. 


Click on the button which is highlighted above and change your subscription status. 

Kindly note:

  • Most subscriptions automatically renew unless you cancel them.
  • If you cancel, you can keep using the subscription until the next billing date.

Need more support with your license status?

Please, contact!