What should I do?
Are you facing a tricky issue and can't find any information in our help center? No worries, we are here to help!
- Our support bubble- In the lower right corner of your window is the following icon:
Simply click on it and start your conversation with our support team. Click on New Conversation and describe your issue.
2. Our support mail- In case you are in another time zone than CET, we recommend writing an e-mail. Our support e-mail is: email@example.com.
The eyeson team typically replies within 24h during weekdays. In general, our working hours are:
Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8 am - 2pm
Please note: the eyeson team is located in Graz, Austria (CET)
When contacting support, please make sure you are describing the issue or question in detail to ensure a quick turn-around. Also, screenshots and videos are always appreciated!
We look forward to helping you!