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How Can I Set up My Camera and Microphone with Firefox?

Firefox Specific Setup Recommendations for eyeson

This article helps you set up your Firefox Web Browser to access your video calls quicker and easier with eyeson.

When You Open the Meeting Room for the First Time

It does not look nice when Firefox blocks your devices. The dialogs don't even show the devices you would like to access. So don't forget to allow access to your cam / mic. 

Then you can easily start testing your devices and select your cam / mic of choice.

Allow access to your cam / mic

What to Do If You Missed It to Allow Cam / Mic?

  1. Click the padlock Gray padlock - Firefox 70 to the left of a web page's address.
  2. Click the right arrow in the Site Information drop-down panel.
    Site Information
  3. Click the More Information button in the next prompt.
  4. The Page Info window is organized into different panels. The Permissions panel lets you override options for the domain listed after Permissions for. Uncheck the Use Default box to specify whether the page is allowed or blocked from doing the indicated action.

When you are done, one more step is necessary: You need to refresh your browser to take the changes into effect. Firefox asks you to do so!

Afterwards you see your cam / mic devices working and you can do the preview and testing of your audio / video setup.

Now you are done!

Kindly note, if you are experiencing any troubles with your audio/video or features during an eyeson meeting, you can take a Quick Test that will point out the root cause of the technical issues you are facing.

Need Support?

Should you have any comments, suggestions or questions, please do not hesitate to contact support@eyeson.com!