FAQ's

Frequently Asked Questions

Lena avatar Thomas Bauer avatar Sophie Berger avatar +1
34 articles in this collection
Written by Lena, Thomas Bauer, Sophie Berger and 1 other
FAQ's

Do my attendees need to sign up?

What is an eyeosn signup needed for?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

9 people can be in the video. How can I control who is on the video when there are 15 people?

Use video layouts to drag&drop connected people manuall into the live video
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Do people appear on the video automatically?

How do my participants get into the video?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Can I mute the microphones of certain participants?

Control of meeting audio
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Which Audio and Video Devices Do We Recommend?

Equipment, Cameras, Microphones & Headsets
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

How Many Participants Can Join a Room?

And How Does It Work?
Sophie Berger avatar
Written by Sophie Berger
Updated over a week ago

Can I share my PowerPoint presentation on eyeson?

How to present your content during a meeting
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Problem With Screen Sharing After Update to Catalina?

For Mac Users who use eyeson with Google Chrome
Lena avatar
Written by Lena
Updated over a week ago

Can I control the mouse of the other person's screen?

Remote mouse is not accessible
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Can I create breakout rooms?

How to split
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Which Web Browsers Are Supported?

For Your Desktop and Mobile Phone
Sophie Berger avatar
Written by Sophie Berger
Updated over a week ago

Who can start/stop recordings?

Is it different for webinars and meetings?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Who can record?

Easy start / stop any time
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Where can I find my recordings after the session?

Acccessing the data you created
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Do guests have access to recordings?

Do they have access to any data?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Can eyeson Be Used Internationally?

Yes, eyeson Works Globally at Any Time
Lena avatar
Written by Lena
Updated over a week ago

I Can't Find the Right Answer in the Help Center

What Should I Do?
Lukas Huber avatar
Written by Lukas Huber
Updated over a week ago

Can I automatically record a meeting room?

Setting up recording
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Can I lock an eyeson room so that only selected users can access it?

How to use eyeson room memberships
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

What do my attendees need to sign up for and what can they do without signing up?

And do they need a license?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

What is the difference between eyeson meetings and webinars?

group calls or broadcasting?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Can guests also be added as room members?

Guests without login?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Can I white-label eyeson?

eyeson is branded as eyeson, but what can I do additionally?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

What is the difference between eyeson and eyeson API?

Difference between the SaaS product and the core service API
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago