You face a really tricky issue and can't find any suitable article in our help center? No worries, we can help you!

  1. Our support bubble: In the lower right corner of your window you should see the following bubble:

Simply click on it and start your conversation there. Click on New Conversation and describe your issue. 

2. Our support mail: In case you are in another time zone than CET, we recommend writing an e-mail. Our support e-mail is:

General Information

The eyeson team typically replies within 24h during weekdays. In general, our working hours are:

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8 am - 2pm 

Please note: the eyeson team is located in Graz, Austria (CET).

Your support: we are happy to help you. In case you have an issue, please be so kind and describe the issue as detailed as possible. Screenshots and videos of the issue are also very welcomed.

We are looking forward to helping you! 😊

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